Your Purchase is Safe

At Nebu Luxury, we are dedicated to ensuring your complete satisfaction with our products. Every product is carefully curated with the latest technology and the safest materials. We believe in our products and we're confident that you will adore them as much as we do.

However, we understand that there may be circumstances in which you need to return or exchange your order. That's why we offer a generous 30-day return policy to give you complete peace of mind.

Returning a Product: Reach out to our customer support team: You can initiate the return process by contacting our Customer Service team either through our contact page on the website, by sending an email directly to us, or by calling our dedicated customer service line.

Prepare your product for return: Securely pack the item, ideally in its original packaging. Please ensure the product is unused and in the same condition that you received it.

Include necessary details: Add a copy of the packing slip or order confirmation inside the package, mentioning clearly the reason for your return.

Send your product: Ship the product back to us at the following address:

Nebu Luxury 704 Vision Terrace Palm Beach Gardens, FL 33418

After we receive the item and confirm it is in its original condition, we will process your refund. Refunds will be issued to your original method of payment.

Please note that customers are responsible for return shipping costs unless the item is defective or an error has occurred on our part. In such cases, Nebu Luxury will cover return shipping.

Exchange Policy: We also offer an exchange policy within 30 days of purchase. If you would like to exchange an item, follow the same return process and let our customer service team know that you prefer an exchange rather than a refund.

At Nebu Luxury, we believe in going the extra mile to ensure that our customers are happy and satisfied. Should you have any questions or concerns regarding our return policy, do not hesitate to reach out to us.