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Frequently Asked Questions

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General Questions

Absolutely! At Nēbu, the safety and quality of our products are paramount. Our fragrances are meticulously crafted using the finest phthalate-free ingredients. We adhere to strict quality control measures to ensure that every bottle of Nēbu fragrance enriches your space without compromising on safety.

Certainly! Nēbu's cold air diffuser is a marvel of modern innovation. It employs nebulizing technology, which means it pressurizes the Nēbu fragrance oil, transforming it into ultra-fine nano particles that are lighter than air. This process doesn’t rely on heat, which is crucial as heat can alter the properties of the fragrance. The nano particles are then dispersed into the air through cold air diffusion, ensuring that the fragrance retains its purity and complexity. This method results in an even and magnificent scent distribution throughout your home or business, enveloping the space with the luxurious essence of Nēbu fragrances.

Yes, indeed! We offer a fabulous Scent Sample Pack, which includes individual foil packs of our signature fragrances that you can tear open to experience the scents. The pack is free, and you only need to cover the shipping costs, or you can qualify for free shipping based on your total spend.

Absolutely! Nēbu offers a versatile subscription program that allows you to receive your chosen fragrances regularly, either monthly or bi-monthly. The program is designed with convenience in mind, granting you the flexibility to change, pause, cancel, or skip shipments at any time.

Scenting your home with Nēbu fragrances can elevate your living space into a haven of well-being. Our scents not only add an opulent ambiance but can also evoke positive emotions, enhance mood, and create memorable experiences. From calming to invigorating, Nēbu’s diverse range caters to every preference and occasion.

Introducing Nēbu fragrances to your business space can profoundly enhance the ambiance and customer experience. The right scent can evoke a sense of luxury, comfort, and professionalism, making your clients and employees feel more engaged and positive. It's an elegant touch that adds a layer of sophistication to your business environment.

Scent marketing, also known as olfactory branding, is a powerful tool where businesses use carefully selected scents to connect with customers on an emotional level. By using Nēbu fragrances, businesses can create a signature scent that resonates with their brand identity, evokes specific emotions, and enhances the customer's association and memory of the brand. This subtle yet impactful approach can significantly boost brand loyalty and customer engagement.

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Fragrances

All of our premium oils are crafted in the USA and specifically blended to be vegan, free of phthalates, parabens, glycols, synthetic colors or harmful chemicals.

Our Nēbu oils are formulated to work in cold air, waterless diffusers using nebulizing technology. All diffusers sold by Nēbu are specifically made to operate seamlessly with Nēbu fragrance oils.

This will depend on the individual cold air diffuser you are using. Generally a 3.4oz bottle will last 30 to 45 days in a standard NL100 Nēbu diffuser.

Absolutely! we want you to be completely satisfied with every purchase you make at Nēbu. if you are unsatisfied for any reason with one of our Nēbu fragrance oils, please return it for an exchange or refund within 90 days.

Yes! The cold air nebulizing diffuser technology releases an oil-less mist that will not stick to surfaces, stain, or otherwise damage anything.

The app is called Scenting and is available for both iOS and Android devices.

Absolutely not! This technology requires a VERY precise viscosity for the fragrance oils to operate and "nebulize" properly. Nēbu oils are specially formulated to operate in our precise machines.

We proudly blend and bottle our Nēbu oils in the USA to ensure strict control over raw ingredients and safety standard processes.

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Diffusers

Cold air diffusers, such as those offered by Nēbu, utilize cutting-edge nebulizing technology that pressurizes fragrance oil into ultra-fine nano particles without the use of heat. This is distinct from traditional diffusers, which often rely on water and heat. Heat can sometimes alter the fragrance’s essential properties, whereas cold air diffusion preserves the original complexity and richness of the scent. Moreover, the nano particles are lighter than air, which ensures a more effective and even distribution of fragrance throughout the room. Other diffusers may not achieve this level of efficacy and consistency in scent distribution.

With Nēbu diffusers, setting the intensity is a breeze. We recommend starting with a medium setting and adjusting according to your preference and the size of the space. A larger area might benefit from a higher setting to ensure the fragrance is perceptible throughout, while in a smaller space, a lower intensity might be more suitable. It's important to strike a balance that creates a luxurious ambiance without overwhelming the senses.

Absolutely! Nēbu offers a selection of both standalone and HVAC diffusers. Standalone diffusers are versatile units that you can place in different areas or rooms. We offer three types of standalone units that you can plug in, and one with a lithium-ion battery that's portable, making it perfect for cars or small rooms. HVAC diffusers, on the other hand, are integrated into your HVAC system and use the ductwork to distribute the fragrance throughout the entire building or home. Our HVAC units and plug-in standalone units can be effortlessly controlled via a Bluetooth app for iOS or Android, with the exception of the lithium-ion model.

When choosing a location for your Nēbu diffuser, it's vital to think about air circulation and human movement. Placing the diffuser in a central location, away from where people usually sit or stand, is ideal. An area with good airflow, such as near an air conditioning vent or a place with high foot traffic, can help distribute the nano particles of the fragrance more efficiently. This strategic placement ensures that the delightful Nēbu fragrance is subtly woven into the atmosphere, enhancing the ambiance without being overpowering.

It is essential to keep your Nēbu diffuser in an upright position. Laying the unit horizontally or at an angle could cause the fragrance oil to spill, which might not only cause a mess but could potentially damage the unit. The upright position ensures optimal functionality and helps in effectively dispersing the fragrance throughout your space.